“Now,” he said, “IT is getting love letters.”
So what changed? The company culture, that’s what. Mr. Quinlan said that what had to be done was build a culture that celebrates technology, so people would change their attitudes towards the technology organization.
During a keynote address at the Interop conference in Las Vegas, he talked attendees through the journey towards an IT culture at Deloitte.
“I’m in the people business,” he said, “and that’s my context.”
Given that context, the fact that many people would rather have a root canal than deal with IT bothers him. A lot. Not only because people are his context, but because if nobody wants to deal with you, you’ll never get a seat at the boardroom table.
Read the rest of the Financial Post article.
NOTE: Larry Quinlan is a member of our BDPA Middle Tennessee chapter and serves on the board for BDPA Education and Technology Foundation.